GRANGECON KITCHEN RE-USABLE CUP DEPOSIT SCHEME


It’s happening! From April 2024 we are no longer using paper cups for take away drinks. Your options are –

Option 1. Bring your own reusable – this can be anything from your favourite mug, to the reusable you got for Christmas, or the Thermos you’ve had in the cupboard. We don’t mind as long as it’s clean and we can put hot coffee in it.

Option 2. Use one of our Grangecon Kitchen reusable cups – the refundable deposit is €5.  This is a great option if you don’t have your own reusable or just really like ours.

Option 3. Have your coffee in one of our ceramic cups. The best option if you aren’t moving far from the cafe! 
 
We know this isn’t the most convenient thing and we are sorry for the hassle. But at the same time we know that if there is going to be a real reduction in the amount of single-use items that we have responsibility for, then it is up to us to start (and in a lot of cases continue) making the small changes that get us there.

We believe reusable cups are a viable way to significantly reduce the amount of papercups that make their way to landfill. 
 
Logistically this is a big change for how we do things in our shops, so thanks in advance for your patience and a massive thank you for your support – it makes a real difference.

See you with your reusable,
Stephanie and Laura x

Frequently asked questions.......

I don’t have a reusable cup and want a takeaway coffee what do I do?

You will need to pay a €5 deposit for use of one of our reusable cups. Place your order as usual, say you need a takeaway cup, and we will make your drink in a Grangecon Kitchen reusable cup. You can return your cup (with lid, band and stopper) at any time that we are open for a refund of your deposit.

How do I get my deposit back?

A few things to remember about returning a cup for a return of your deposit:

• By cup we mean cup + lid + band + stopper.

• If you return the reusable cup you will receive your €5 back providing it is in usable condition.

• Card refunds are usually issued within 7 working days, but can take up to 14 working days to show on your account.

Where are the cups from?

Ecoffee Cup supply our reusable cups. They are made in Ireland actually in up the road in Bray, Co. Wicklow.  The cups are made from plants – 100% natural Polylactic Acid, a bio polymer derived from sugar beet, sugar cane or corn. The lids, bands and stoppers are made from some silicone. See ecoffeecup.com for more details.

What happens to the cups at the end of their life?

You can return the cup (and lid etc) for a refund of the deposit, and we will send on to Ecoffee Cup to dispose in their end-of-life system. See ecoffeecup.com for more details of their system.

Can I get a discount for multiple cups?

No, each loan cup with lid is €5, there are no exceptions to this.

Do I get a discount if I don’t take a lid?

No. Take the lid etc, you’ll need it for a full return of your deposit. It is also useful to seal the cup if there are any little dribbles or bits in your bag. You can also use it to seal the cup after you wash and dry it to keep it clean before you bring it back.

The cup had an accident or was the surface for my tag or child’s art – will you still take it back?

Depending on how the cup is returned to us we may reduce the loan deposit back to you. For the project to work we do need everyone to take care of the cup and lid to a reasonable extent. It needs to be able to be cleaned, sanitised and given to another customer.

Someone took my cup, can I still get my deposit back?

No, unfortunately, you need to return a reusable cup, lid, stopper and band to get your deposit back. Look after it like you own it.

How long do I have to return the cup?

You don’t ever have to return the cup if you don’t want to, so you have as long as you like. 


Can you keep hold of my loan cup in-between uses?

No, the idea is that you use the loan cup like it was your own. So if you’re out and about and get a takeaway drink from somewhere else you can use the loan cup.

How are you washing them?

Through our dishwasher / sanitiser in the same way we wash all the crockery.

What about hygiene and covid?

All the returned cups will go through our sanitiser in the same way our ceramic cups do. If you are particularly concerned, we recommend you buy your own cup and use that.

Can you make my coffee into a paper cup?

If you bring your own, we will make it. It is just that we won’t be supplying them anymore.

Why €5?

For the reusable cups to be sustainable long term we need to be able to cover the costs of the cups The price reflects how much it costs for us to buy them in. We reserve the right to change the price in the future if we need to. We have priced the little and big cups the same price as there is very little difference between the two, and that means you can swap between different sized drinks, no drama.

Why are the cups the same price?

Because they cost almost exactly the same, and this way you can switch between them with no faff.


























 

If you don’t have a reusable cup and want a takeaway coffee:
You will need to pay a €5 deposit for use of one of our reusable cups. Place your order as usual, say you need a takeaway cup, and we will make your drink in a Grangecon Kitchen reusable cup. You can return your cup (with lid, band and stopper) at any time that we are open for a refund of your deposit.

The cup and lid you return to us will go through a rigorous cleaning and high temp dishwasher to be stacked back on our machine and used in the future.

Deposit details:
A few things to remember about returning a cup for a return of your deposit:
• By cup we mean cup + lid + band + stopper.
• If you return the reusable cup you will receive your €5 back on proviso it is in usable condition.
• For cards refunds are usually issued within 7 working days, but can take up to 14 working days to show on your account.

It’s happening! This month we are no longer using paper cups for take away drinks. Your options are –

Option 1. Bring your own reusable – this can be anything from your favourite mug, to the reusable you got for Christmas, or the Thermos you’ve had in the cupboard. We don’t mind as long as it’s clean and we can put hot coffee in it.

Option 2. Use one of our Grangecon Kitchen reusable cups – the refundable deposit is €5 and you will find all the information on the info sheet in our shops or on our website – click here for the link.  This is a great option if you don’t have your own reusable or just really like ours.

Option 3. Have your coffee in one of our ceramic cups. The best option if you aren’t moving far from the cafe!

 

We know this isn’t the most convenient thing and we are sorry for the hassle. But at the same time we know that if there is going to be a real reduction in the amount of single-use items that we have responsibility for, then it is up to us to start (and in a lot of cases continue) making the small changes that get us there.

We believe reusable cups are a viable way to significantly reduce the amount of papercups that make their way to landfill. Since the early days of reusable, the materials have improved significantly, the end-of-life protocols have also improved, and perhaps tellingly we are all much more aware of the impact that single use packaging has. We all take our reusable bags to the supermarkets and local shops, most of us use a refillable bottle for water and many of us bring our own packaging to zero-waste shops.

This month remember to bring your reusable, or rent of one of ours for €5 which is refundable on return. Logistically this is a big change for how we do things in our shops, so thanks in advance for your patience and a massive thank you for your support – it makes a real difference.

See you with your reusable,

Stephanie and Laura x